Frequently Asked Questions


What are the office hours?

Monday-Friday: 8 AM to 6 PM. We are an unmanned storage facility, so please give us a call during these hours!

When can I access my unit?

Access your unit 24/7. No need to schedule an appointment or give us a call ahead of time.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What does drive-up access mean?

Drive-up access means you can drive your vehicle right up to your storage unit. No floors or elevators to deal with!

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?

Our facility is under 24-hour video surveillance using our state-of-the-art security cameras.